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Our Services
Clinics Available
The Practice operates a number of clinics offering a wide variety of specialist services staffed by a skill mix of various professionals to address your particular needs.
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Prescriptions
1
Prescription Collection
Repeat Prescriptions are not produced over the weekend or on Bank Holidays.
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Please allow 72 hours for all prescriptions to be processed, we cannot accept prescription requests over the telephone.
We must receive your repeat prescription request in writing - all options of how to do this are listed below.
Orders place after 11.30am on a Friday will be completed on Monday.
When a doctor wishes you to have regular medication, you will need a Medication Review every 6 months.
Failing to attend your review may cause a delay to your request.
Please understand our cautionary approach on this matter as uncontrolled issues of repeat prescriptions could, under certain circumstances, be potentially dangerous and compromise your health.
Please do not call us to find out if your pharmacy has your prescriptions ready, we can not tell you this information and it backs up the phone lines.
2
Repeat Prescriptions
Repeat Prescriptions can be put into the box outside the front door.
You can also
email us include your
Full Name, Date of Birth and what Medicine you Require
This will be actioned within 72 hours
Repeat Prescriptions can be obtained by ticking the items required as shown on the last prescription slip received.
If you do not have a request slip please complete a routine slip held at Reception.
You can order your prescriptions online using SystemOnline, or via Airmid.
Any medications requested that are not included on your repeat list have to be authorised by one of our clinical staff members which may mean that your prescription may not be ready within the usual 72 hours
Your prescription can be sent directly to a Pharmacy for collection, or delivery if prior arrangements have been made.
You will need to sign up with your chosen pharmacy to take advantage of these services, you can also speak to a member of the reception team who will be able to organise this for you.
Because we are constantly aware of the safety, the risks, and, of course, the benefits of prescribed medicines, please understand repeat prescriptions will only be available after careful scrutiny of your request.
Therefore please allow 72 hours (not including weekends and Bank Holidays) for the issue of a repeat prescription.
Please allow up to 5 working days if your request is for a controlled drug.
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Patients are advised to request a repeat prescription approximately 1 week before running out of their medication.
3
Prescription Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
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The NHS prescription charge is a flat-rate amount which successive Governments have thought reasonable to charge for those who can afford to pay for their medicines.
Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
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NHS Prescription charges
Single charge: £9.65
3-month PPC: £31.25
12-month PPC: £111.60
HRT PPC: £19.30
Phone 0300 3301 349 for the prescription services helpline.
Out of Practice Prescription
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There may be occasions when we refuse to issue prescriptions authorised by other doctors or consultants. This in no way questions the authority, integrity or knowledge of other practitioners. A refusal to issue a prescription in these cases follows local authority guidelines.
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An example of why we might refuse a prescription is that we feel we do not have the specific expertise within the Practice to carry out safe monitoring of that prescription e.g. certain types of drugs require specialist control and monitoring. We may consider that repeat prescriptions should be issued by the initiating doctor.